Shipping & Delivery

Floored currently delivers within the United Kingdom only. We do not offer international shipping at this time.

Delivery Times

Your total delivery time is calculated as follows:

Delivery Time = Order Processing Time + Transit Time

  • Order Processing Time: 0–1 business days (Monday to Friday)
  • Orders are not processed on weekends or public holidays

Order Cut-Off Time

  • Monday to Friday: 12:00 Midday (GMT)
  • Orders placed before this time are processed the same business day
  • Orders placed after this time are processed the next business day

Shipping Costs (UK)

Order Value Delivery Time Shipping Cost
£0.01 – £500.00 1–2 business days £35.00
£500.01 and above 1–2 business days Free

Carrier & Tracking

Floored uses a trusted pallet network for all deliveries. Once your order has been dispatched, you will receive a confirmation email with tracking information. Please note that tracking details may take up to 24 hours to become active.

Customer Support

Our team is here to help with any delivery questions or concerns. Please don't hesitate to get in touch if you need assistance with your order.

Contact Information

Phone: +44 7496 353285
Email: support@floored.co.uk
Address: Unit 10 Whinbank Park, Whinbank Road, Newton Aycliffe DL5 6AY, United Kingdom
Support hours: Monday–Sunday, 09:00–18:00